Shipping and Refund Policy
Effective Date: January 23, 2025
We are committed to delivering high-quality supplements designed to support your wellness journey. Please read this policy carefully to understand our terms regarding shipping, refunds, and exchanges.
Products Offered
We offer premium supplements tailored to promote your health and well-being. Due to the personal and consumable nature of these products, all sales are final. We recommend reviewing product details and ingredients thoroughly before making a purchase to ensure they meet your needs.
Shipping Policy
1. Regions Served
1.1. We currently offer shipping within the United States only. International shipping is not available at this time.
2. Carriers Used
2.1. We use trusted carriers such as UPS or equivalent providers to ensure reliable and efficient delivery of your order.
3. Order Processing Time
3.1. Orders are processed within 24 to 48 business hours of receipt.
3.2. Orders placed on weekends or public holidays will be processed on the next business day.
4. Delivery Times
4.1. Delivery times vary depending on the destination and will be displayed during the checkout process.
4.2. Please note that unforeseen circumstances such as weather, carrier delays, or natural disasters may affect delivery times.
5. Tracking Information
5.1. Once your order is shipped, a confirmation email with tracking details will be sent to the email address provided during checkout.
6. Shipping Address Requirements
6.1. Ensure that the shipping address provided is accurate and complete.
6.2. We are not responsible for delays or lost shipments resulting from incorrect or incomplete address details.
7. Shipping Costs
7.1. Shipping costs are calculated at checkout based on the shipping destination and carrier rates.
7.2. These costs are the responsibility of the customer and are non-refundable.
7.3. Any customs fees, taxes, or additional charges incurred during transit (if applicable) are also the customer’s responsibility.
Refund and Exchange Policy
1. Refunds
Due to the nature of our products and for hygiene and safety reasons:
1.1. No refunds are provided for any purchase.
1.2. Once an order is placed and processed, it is considered final.
2. Exchanges
2.1. We do not offer exchanges under any circumstances.
2.2. Customers are encouraged to review their orders carefully before confirming the purchase.
3. Damaged or Defective Products
3.1. While our products are securely packaged and thoroughly inspected before dispatch, claims for shipping damages or defective products are not applicable.
Customer Support
For any inquiries regarding our Shipping and Refund Policy, please feel free to reach out to us at:
Email: hello@lfstm.com
Response Time: We strive to respond to all inquiries within 1-2 business days.
Policy Updates
We reserve the right to update or modify this policy at any time. Any changes will be reflected on this page with an updated effective date. Customers are encouraged to review this policy periodically for any updates.
